Privacy Policy

JHA Property Group values and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile application, and related services (collectively, the “Service”).

By accessing or using our Service, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy as well as our Terms of Service.

1. Definitions

For clarity, the following terms are used in this Privacy Policy:

  • Company: Refers to JHA Property Group

  • Personal Data: Any information that can identify or be linked to an individual (e.g., name, email, phone number, IP address).

  • Cookies: Small data files stored on your browser that help us recognize you and improve your user experience.

  • Device: Any internet-connected device such as a phone, tablet, or computer used to access our Service.

  • Service: The JHA Property Group platform, website, and associated applications.

  • You / User: Any person or entity that interacts with our Service.

2. Information We Collect

We may collect the following information when you use our Service:

  • Contact Information: Name, phone number, email address, and other contact information you voluntarily provide.

  • Property Information: Property address, property condition, ownership information, selling timeline, and other information you provide regarding a property.

  • Communications: Information you provide when communicating with us by phone, text message, website form, chat, or email.

  • Device and Usage Information: IP address, browser type, device type, operating system, pages visited, and other information about how you interact with our website.

  • Cookie and Tracking Information: Information collected through cookies and similar technologies used to operate and improve our website.

3. How We Use Your Information

Your information may be used for the following purposes:

  • Respond to your inquiries and evaluate properties you may be interested in selling.

  • Provide information about our services and potential real estate transactions.

  • Communicate with you by phone, text message, email, or other methods you have authorized.

  • Schedule appointments and follow up regarding your property or inquiry.

  • Operate, maintain, improve, and personalize our website and services.

  • Maintain business records and prevent fraud or misuse of our services.

  • Comply with applicable legal and regulatory requirements.

SMS and Telephone Communications

If you provide your telephone number and give the applicable consent, JHA Property Group may contact you by telephone or text message regarding your inquiry, our services, potential real estate transactions, and, where separately consented to, marketing or promotional communications.

Communications may include automated calls or text messages, prerecorded messages, and AI-generated voice calls.

Consent to receive marketing communications is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help.

4. Sharing of Information

We may share your information in the following situations:

  • With trusted third-party service providers (e.g., hosting, payment processing, email management).

  • With advertisers or marketing partners whose services we believe may be of interest to you.

  • With affiliates or business partners, including in the event of a merger, sale, or acquisition.

  • As required by law enforcement, court orders, or regulatory obligations.

We do not sell your personal information.

5. Data Retention

We retain personal data only for as long as necessary to provide our Service and comply with legal obligations. Once no longer required, we securely delete or anonymize the data.

6. Security of Your Information

We use reasonable technical, administrative, and physical safeguards (including SSL encryption and secure servers) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

As a U.S.-based company, your information may be stored or processed in other countries. By using our Service, you consent to such transfers, subject to applicable data protection laws.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to or correction of your personal data.

  • Deletion: Request deletion of your information.

  • Opt-Out: Unsubscribe from marketing communications at any time.

  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at the details below.

9. Children’s Privacy

Our Service is not directed at individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately for removal.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve performance. You can disable cookies in your browser, but certain features of the Service may not function properly.

11. Legal Compliance

  • GDPR (EU Residents): You have rights of access, rectification, erasure, and restriction of processing.

  • CCPA (California Residents): You have the right to know what data we collect, request deletion, and opt out of the sale of personal data (we do not sell personal data).

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Continued use of our Service after changes indicates acceptance.

13. Contact Us